MRS NANNY PAWS PET SITTING SERVICE, LLC - PRIVACY POLICY

1. INTRODUCTION

Mrs Nanny Paws Pet Sitting Service, LLC ("Mrs Nanny Paws," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pet sitting services, visit our website, or communicate with us.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, home address)

• Pet information (name, breed, age, medical conditions, veterinarian contact)

• Home access information (key locations, alarm codes, entry instructions)

• Payment information (credit card details, billing address)

• Service preferences and special instructions

• Photos of your pets and/or home (with your permission)

• Emergency contact information

2.2 Website Information

When you visit our website, we may automatically collect:

• IP address and device information

• Browser type and version

• Pages visited and time spent

• Referring websites

• Operating system

• Geographic location (city/state level)

2.3 Communication Information

We collect information when you:

• Complete our contact forms

• Email or call us

• Text message our service

• Submit reviews or testimonials

• Participate in surveys or promotions

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Service Provision

• To provide pet sitting and care services

• To access your home as authorized

• To communicate about scheduling and services

• To contact your veterinarian in case of emergency

• To process payments

3.2 Business Operations

• To improve our services

• To maintain business records

• For internal training

• To analyze service usage and trends

• To respond to your inquiries

3.3 Marketing and Communication

• To send service updates and newsletters

• To provide promotional offers (with opt-out options)

• To request reviews and feedback

• To send holiday cards or pet birthday greetings

4. INFORMATION SHARING AND DISCLOSURE

4.1 Service Providers

We may share information with trusted third parties who assist us in operating our business and servicing you, including:

• Payment processors

• Email service providers

• Website hosting providers

• Scheduling software providers

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, customer information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information in other ways with your explicit consent.

4.5 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information, including:

• Physical security measures for paper records

• Password protection and limited access to digital files

• Secure storage of home access information

• Encryption for sensitive data transmission

• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to provide you with services and as required by applicable laws. When you terminate services with us:

• We securely delete or return all home access information

• We retain basic contact and pet information for up to 3 years for potential service resumption

• We retain payment records as required by tax and accounting regulations

7. YOUR PRIVACY RIGHTS

7.1 Access and Control

You have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your information (subject to legal requirements)

• Opt-out of marketing communications

• Request restriction of processing

7.2 Exercising Your Rights

To exercise these rights, please contact us using the information in Section 11.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to enhance your experience. These technologies may:

• Remember your preferences

• Understand how you use our website

• Personalize content

• Analyze website performance

You can control cookies through your browser settings, though this may impact website functionality.

9. CHILDREN'S PRIVACY

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. POLICY UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated "Last Updated" date. Significant changes will be communicated directly to active clients.

11. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Mrs Nanny Paws Pet Sitting Service, LLC
[Street Address]
[City, State ZIP]
Email: [email address]
Phone: [phone number]

12. STATE-SPECIFIC PRIVACY RIGHTS

Depending on your state of residence, you may have additional privacy rights under state law. We comply with applicable state privacy laws, including the California Consumer Privacy Act (CCPA) and similar laws. Please contact us for state-specific privacy information.

13. SENSITIVE INFORMATION

We limit collection of sensitive information to what is necessary for our services. Pet medical information is collected only for proper pet care and emergency situations. Home access information is stored securely and accessible only to staff members providing direct service to you.

By using our services, you acknowledge that you have read and understand this Privacy Policy.